Artificial intelligence, robotics and automatization in the tourism industry

Abstract

Having analysed some advantages and disadvantages of implementing RAISA technologies, it is obvious that they affect not only the development of travel and hospitality companies, but also ordinary workers and employers, most of whom do not still accept the possibility of replacement of human employees by robots and artificial intelligence. However, in the near future the introduction of robotics, artificial intelligence and service automation will help to promote the sustainable development and management of travel business and contribute to the successful development of operations, financial resources, marketing, increasing the level of supply chain management, as well as make great changes to human resources management.